FAQ

Where are you located?
Highlands Centre Secure Storage is located near Exit 16 on I-64 at 129 Mall Road, Covington, VA 24426.
When can I visit the office?
We are available to assist you in the office between 9:00 am and 5:00 pm daily.
When can I access my unit?
Tenants can get access to their self-storage units anytime. That’s right – you will be able to load and unload items, as well as manage the contents of your unit 24 hours a day.
How far are you from Clifton Forge, VA?
Great question! If you are in Clifton Forge, it will take you less than 15 minutes to reach us via I-64. We’re also convenient to Hot Springs, Selma, White Sulphur Springs, and many other surrounding communities.

What is climate-controlled storage?
With climate control, we can keep the temperature inside each unit between 55℉ and 80℉, depending on the time of the year. Climate-controlled storage units are extremely helpful for regulating the Virginia summer heatwaves. Best of all, this interior storage option need not break your bank!
How do I know if I need climate control?
If you think your items will need to stay in self-storage for longer than you think, you could probably benefit from renting one of our climate-controlled storage units. You also need to determine what items are being stored and whether they qualify for climate control, so don’t hesitate to contact us.
Do you offer vehicle storage?
Yes, vehicles of all sizes can be stored with Highlands Centre Secure Storage! We offer outdoor storage options for cars, boats, trailers, campers, RVs, and more.
Can I rent by the month?
Yes, you can. Often renters plan to store goods for a short time, but then go on to keep them here longer for a variety of reasons. No matter your preferences, we want you to feel comfortable, which is why we offer easy month-to-month rentals.
Is your property secure?
Yes, even though we offer 24-hour access, we take the necessary precautions via perimeter fencing, gated access, and a variety of secure units. Resorting to self-storage services doesn’t have to create extra worries about theft.
What is the next step?
If you are ready to rent one of our convenient, ground-floor storage units, head over to the unit prices. On that page, you will be able to see which units are available and choose the one that best suits your needs. Don’t forget – we are always just a phone call away.